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Terms of Use

  1. By using this app, you agree that the advice provided is not a substitute for professional medical advice, diagnosis or treatment. The app is intended to be used as a source of advice and guidance, not to replace professional medical advice or services.
  2. You agree to use the app at your own risk and that the creators of this app are not liable for any damages or losses that result from the use of the app.
  3. You agree to use the app in a responsible manner and not to use it for illegal activities or to harm any person or organization.
  4. You agree to not share any content from the app without the expressed written consent of the creators of this app.
  5. You agree that the creators of this app have the right to modify or discontinue any features of the app at any time.
  6. You agree to comply with all applicable laws and regulations when using the app.
  7. You hereby agree not to upload, post, email, transmit or otherwise make available any material that is offensive, abusive, profane, indecent, or otherwise inappropriate.
  8. You agree that the creators of this app are not responsible for any third-party content or links that are contained within the app and you agree to bear all risks associated with the use of such content or links.
  9. You also agree not to reproduce, duplicate, copy, sell, resell, or exploit for any commercial purpose any portion of the app.
  10. You agree to abide by all applicable local, state, national and international laws and regulations.
  11. You agree to not use the app in any manner that could damage, disable, overburden, or impair the app or interfere with any other party's use and enjoyment of the app.
  12. You agree to not attempt to gain unauthorized access to any portions of the app or its related systems or networks.
  13. You agree to not use any automated means, such as scripts or web crawlers, to access the app or its related systems or networks.
  14. You agree to not use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, scrape, data mine, or in any way reproduce or circumvent the navigational structure or presentation of the app or its related systems or networks.
  15. You agree that the creators of this app may terminate your access to the app for any reason, without notice.
  16. You agree to indemnify, defend and hold harmless the creators of this app from and against all claims, losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms of use.

Privacy Policy

  1. This app does not ask for personally identifiable information (PII) and we ask that you do not provide PII such as names, places of work, or anything else that could uniquely identify a person.
  2. We store your stories in our database along with the coaching that we return so that we can review the results of the application and continually improve it.
  3. We will aggregate stories that you give us to provide analytics to researchers so that they can study trends with conflict and hard conversations. We may also publish this information publicly.
  4. You should assume that anything you put into this application will be discussed within our company and may be shared with people outside of the company. Because we do not collect personally identifiable infromation (PII), and we ask that you do not provide it to us, we believe this data is non-sensitive and can be used for the betterment of society.


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ATLANTA GA - 4/20/2023 – Today, we announced the general availability of Chat EQ in Beta, an application that helps people develop conflict resolution skills they need to handle conflict in their personal and professional lives. While most people avoid hard conversations for fear of getting hurt, being rejected, or feeling uncomfortable, Chat EQ draws upon decades of research to give people the conflict resolution skills they can use to help esolve difficult issues before they escalate.

With the erosion of company culture due to remote work, organizations are seeing the value of helping employees develop conflict management skills. In 2021, employees of US based companies spent approximately 2.8 hours each week involved in conflict, amounting to $359 billion in lost productivity. 60% of these employees never received basic conflict management training, while 95% of employees that did said that it helped them navigate conflict positively and reach mutually beneficial outcomes.

Conflict management skills are also important at home. During the pandemic, the United Nations reported a “shadow pandemic” of domestic violence across the 13 nations they studied, with domestic violence cases increasing 25 to 33 percent globally. In the United States, the American Journal of Emergency Medicine reported alarming trends in U.S. domestic violence and the National Domestic Violence Hotline received more than 74,000 calls, chats, and texts in February 2021, the highest monthly contact volume of its 25-year history.

Though demand for help is on the rise, most countries have a shortage of trained professionals. In the United States alone, more than 150 million people live in federally designated mental health professional shortage areas. Within a few years, the US is projected to be short between 14,280 and 31,109 psychiatrists, and experts say that psychologists, social workers, and others will also be overextended.

“We’ve seen that technology can give people some basic tools they need to resolve conflict in their personal and professional lives”, said Michael Connor, founder of ChatEQ. “While we don’t expect technology to replace trained professionals, Chat EQ is a scalable way to give people research supported assistance to help them work through conflict in real-time, day or night, when a professional may be difficult to reach. The app makes it easy to use natural language to share what’s happening and get feedback that can help them talk through the issue to resolve conflict.”

Chat EQ works by using an artificial intelligence (AI) that was trained using decades of proven research around conflict resolution. The application gives users feedback to let them know that it understands their issue, it provides in-depth insights into how they’re feeling physically and emotionally, and then suggests conversations that might help resolve the conflict. The recommendations are designed to help people reach mutually beneficial outcomes while avoiding common pitfalls that can lead to escalation.

“Chat EQ has been a great tool for me”, said Skylar Mills of Atlanta Georgia. “I woke up at 2am a few nights ago and was panicking about an issue I had with someone at work. I grabbed my phone and the app helped me understand what I was feeling and talked me through a conversation that I could have with my co-worker. I was able to get back to sleep and had a great talk with my co-worker the next day. Since I’ve been using the app, I’ve become more comfortable having hard conversations so I don’t need the app as much as I used to.”

Those interested in trying Chat EQ can visit the web site @ ChatEQ.com.

Research and Background on Compassionate Communication

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This tool is based on the research around Compassionate Communication. Compassionate Communication was developed by clinical psychologist and peacemaker Marshall Rosenberg in the 1960s. It is a process for communicating with others in a way that considers the needs of both parties and avoids blame and criticism. It is a way of expressing thoughts and feelings without judgement or manipulation. The goal of Compassionate Communication is to foster understanding and cooperation between people.

Compassionate Communication presents an approach to communication that is highly effective in reducing conflict and improving relationships but there is a steep learning curve. The goal of this tool is to give everyone in the world access to the benefits of Compassionate Communication without the years of self study and practice sometimes required. We don't believe this app takes the place of study and practice, but this app can act as a gentle introduction to Compassionate Communication or as an easy-to-use tool to help people refresh existing skills.

Research shows that Compassionate Communication has many benefits. It can lead to greater understanding and empathy, improved relationships, and increased cooperation. Studies have also found that it can reduce stress and anxiety and improve mental health. It can also help to reduce conflict and violence in interpersonal relationships. Additionally, it can help to create an environment of mutual respect and understanding, which can lead to increased levels of trust and collaboration.

Conflict Resolution

Personal Relationships

Parenting and Families

Education and Schools

Personal Growth and Healing

Organizational Effectiveness

Anger Management

Business Relationships